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"CUSTOMER SERVICE TRAINING"
Customer service training has always been an exercise on how to be nice. The truth is that everyone knows how to be nice. This training is designed to help you increase customer satisfaction by:
• Inviting complaints and handling them
• Developing a deeper connection … early on
• Establishing an aura of Competence
• Gaining Trust
• Inviting Complaints and a “Fix What is Wrong” mindset
• Setting the Stage for Future Sales – an Introduction to
Selling Skills
• Telephone Skills
• Listening Skills
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Customer Service | $195.00 | |
| Customer Service is at an all-time low.
We just want to talk to a person, not a machine for an endless maze
of menus! Once they’re on the phone or we meet the customer face-to-face,
we must perform! More... |
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"Our success is measured by your improved performance."
Lee DuBois Technologies |
1-800-658-0055 |
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